Game ChangerFundraising

Frequently asked questions

Everything clubs, whānau and sponsors ask about fundraising with Game Changer. Can't find your answer? Email us — we're quick.

Getting started

Are there any upfront costs?+

No. There are no upfront or direct costs to start a fundraising campaign with Game Changer. The garment cost is simply deducted from the funds you raise before payout.

How much does each garment cost?+

Tees are $70 and hoodies are $90, printed and delivered. These amounts are deducted from your campaign's total before we transfer your funds — you keep everything raised above them.

How much time will I save compared to traditional fundraising?+

A lot. No sausage sizzles in the rain, no door-knocking, no chasing payments or reconciling cash. Supporters pay by card on your campaign page, progress updates live for everyone to see, and the important info is always on your page — so you can focus on your team, not the admin.

What if we don't sell all the spots on our garment?+

Your garments still get printed with the names of everyone who donated — the list is condensed, so there are no blank spots.

Your team receives all funds raised above the garment cost. If a shirt raises less than its garment cost ($70 tee / $90 hoodie), the club covers the difference.

What kinds of campaigns can we run?+

Two kinds. Name campaigns: every player has their own shirt or hoodie, and supporters claim numbered spots to have their name printed on the back — spots can all be one price, or tiered so spot #1 costs more than the last spot. Sponsor campaigns: one team shirt with gold (front), silver (back) and bronze (sleeve) logo positions for business sponsors.

Campaign setup

How do I create my campaign?+

Get in touch with us at support@gamechanger.org.nz with your story, your team list (a spreadsheet is perfect — names and sizes), your club logo, and your pricing. We'll have your campaign page live the same day, usually within the hour.

Can I personalise my campaign page?+

Yes — your page carries your club or school logo (printed front-left chest on every garment), a campaign line underneath it such as "AIMS GAMES 2026", your story, your garment colour, and a live mockup of the shirt showing exactly where everything prints.

How do I share my campaign?+

Every campaign has its own link you can send by text, email or social media. In name campaigns, every player also has their own personal link — open their shirt, tap "Copy link", and send it straight to friends and whānau. Anyone opening that link lands directly on that player's shirt.

Can I edit my campaign after it's live?+

Yes — contact us and we'll update your story, photos, or closing date at any point before the campaign closes. Supporter names are locked once printing begins.

Can I run more than one campaign?+

Absolutely. Run campaigns back-to-back through the year, or several at once for different teams or causes.

How do I know when my campaign is full or finished?+

Your campaign page shows live progress — every claimed spot updates the total instantly for everyone watching. We'll also be in touch as your campaign fills or your closing date approaches.

How do sizes work?+

We collect each player's size when the campaign is set up — include a size column in your team spreadsheet and we'll take it from there. We'll send you size charts when your campaign is set up so everyone can check their fit.

Garments & printing

Can I add a logo to the back of the garment?+

On name campaigns the back is text only — the supporter list with the player's surname printed along the bottom. If you want logos, run a sponsor campaign: gold logo on the front, a bronze logo on each sleeve, and silver logos on the back. Sponsors upload their logo (PNG, SVG or AI) when they claim their position.

Can I add a logo or name to the front?+

Yes — every fundraising garment carries your club or school logo on the left chest (up to 10cm wide) with an optional campaign line underneath. It's supplied when your campaign is set up and printed the same on every garment.

What garments and colours can we choose?+

Campaigns run on our fundraising tee ($70), hoodie ($90), or both, in your choice of colour. As sportswear manufacturers we have a full custom range beyond these — if you're after something different, get in touch and we'll sort you out.

If our campaign includes both a tee and a hoodie, do sponsorships and name spots cover both?+

That's your choice when the campaign is set up. Option one: a single set of spots or sponsorships, with every claim printed on both the tee and the hoodie. Option two: the tee and the hoodie each carry their own separate spots or sponsorships — twice the positions to sell, and supporters or sponsors choose which garment they appear on.

What happens to unsold spots?+

The printed list is condensed — unsold spots are simply left out, never printed blank.

Can a supporter purchase more than one spot?+

Absolutely — supporters can claim as many spots as they like.

In what order and layout are the names printed?+

Names print in spot order, with the player's surname along the bottom of the back. Lists of 20 names or fewer print in a single column; 21 to 40 names print in two columns side by side. 40 spots is the maximum per shirt.

Can some team members skip fundraising but still get a garment?+

Yes. Load the whole team into the campaign — anyone who doesn't raise money still gets the garment with the logo on the front and their name on the back, charged at the standard garment price ($70 tee / $90 hoodie).

Can I order the printing without using the platform?+

Of course — if you'd rather collect funds your own way and just order printed garments, contact us and we'll get you sorted.

Payments & payouts

How do I get the funds we raised?+

Once your campaign ends or sells out, we transfer the funds to your nominated bank account — the total raised, less the garment cost and card processing fees. You'll receive a breakdown showing exactly how the payout was calculated.

Can I change the nominated bank account?+

Yes — contact us any time before payout and we'll update it.

What will supporters see on their bank statement?+

Donations appear as Game Changer on card statements — payments are processed securely by Stripe.

Do supporters get receipts or emails?+

Supporters receive an email confirmation of their payment. For an official donation receipt, they should contact the club or organisation they supported directly.

Can people overseas donate?+

Yes — payments are processed by Stripe, so supporters can pay with cards from most countries, including Australia, the UK, the US and beyond. All amounts are in New Zealand dollars.

Can supporters get a refund?+

No — donations are final. The money is raised for the team or person you chose to support and is paid out to them. You'll see a clear summary before you pay, so please check the details carefully. If a genuine error occurs, contact us straight away and we'll do our best to help before printing begins.

Delivery

When do we get our garments?+

Garments are printed after your campaign ends or fills. Typical turnaround is 3 weeks from that point to delivery.

Cancellations

Can I cancel my campaign?+

Once a campaign has raised funds it can't be cancelled. Clubs and schools are responsible for the garment cost ($70 per tee, $90 per hoodie) if the funds raised don't cover it.

Donations are not refunded to supporters — any funds raised are paid to the club or school, and it's their choice whether to return money to donors.